SLAP APP

Welcome to the Student Loan Accelerator Program APP (SLAP APP)

The entire goal of SLAP is to help past and present students pay off their student load debt faster so they can get started in life earlier. SLAP assists students in asking family, friends and mentors (donors) to make monthly contributions to their student loans. SLAP makes it extremely easy for the donors by making the sign-up process painless and by offering many different contribution methods.

FAQs

Question  

I AM CERTAIN MY DONOR HAS ACCEPTED MY INVITATION BUT IT STILL DOES NOT SHOW “ACTIVE”. WHY?

If you are waiting for a status change that you are sure happened, the best thing to do is refresh the page. This will usually take care of these situations.


Question  

WHAT HAPPENS ONCE MY SLAP APP SUPPORTED LOAN IS PAID OFF?

SLAP APP does not monitor your outstanding loan balances. When your loan is paid off if you have another student loan you would like to move your SLAP APP funds towards then go into SLAP APP and change your loan servicer information to reflect the new servicer and reference number information. If all of your loans are paid off then you will need to alert SLAP APP via email at theslapapp.com/support that your loan is paid. You will also need to close your account.


Question  

I AM A RECIPIENT. WHAT HAPPENS IF I CANCEL MY ACCOUNT WITH SLAP APP?

If you decide to close your SLAP APP account, there are a couple of things that will occur. SLAP APP will transfer any funds held in your account to your servicer at the regular scheduled time. Also, SLAP APP will not access funds from any donor accounts from that time forward.


Question  

HOW MUCH DOES IT COST TO USE SLAP APP?

It is free to download the SLAP APP. Once you sign up and begin using the SLAP APP, SLAP APP charges $3.00 for initiating services for the first month and the $1 per month every month thereafter.


Question  

HOW DO I FIND THE REQUIRED LOAN SERVICER INFORMATION?

To find your loan servicer, call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.

You can also find your student loan servicer information using https://studentaid.gov/manage-loans/repayment/servicers#your-servicer

This site will help you with any-and-all of your student loan information questions.


Question  

I AM A POTENTIAL DONOR AND WOULD LIKE TO HELP PAY OFF SOMEONE'S STUDENT LOAN. HOW CAN I HELP?

This is one of the best features of SLAP APP. SLAP APP allows donors to invite recipients. Just sign-up as a donor and SLAP APP will walk you through the process of signing up . It is very easy and SLAP APP will handle everything to make it as smooth as possible.


Question  

I AM A DONOR. CAN THE RECIPIENT SEE HOW MUCH I DONATE EACH MONTH?

The recipient only knows you are a donor, and the recipient will be able to see the aggregate total of donations from all donors.


Question  

I AM A DONOR. I HAVE CHOSEN THE SAVE THE CHANGE OPTION. I HAVE THREE RECIPIENTS WHICH I AM CONTRIBUTING TO EACH MONTH. IF I HAVE $10 IN MY SAVE THE CHANGE, WILL THIS BE PAID TO EACH OF MY THREE RECIPIENTS?

The total amount in your Save the Change account will be paid to each of your three recipients each month. Therefore, each student loan will be paid $10 for that given month.


Question  

HOW WILL I KNOW IF SOMEONE HAS ACCEPTED MY INVITATION THROUGH SLAP APP FOR BOTH A DONOR OF RECIPIENT?

SLAP APP will send you a notification letting you know if your invitation has been accepted. If it has not, it will remain in “SMS Sent” or “Email Sent” on the My Donor page of the APP. When they accept it will say “Active” next to the Donors name.


Question  

HOW DO I KNOW HOW MUCH MONEY HAS BEEN DONATED EACH MONTH?

You will see the total funds for the month on the My Donors page listed as Current Contribution. You can also see the total of donations on this same page listed as Total Contributions.


Question  

WHEN ARE MY CONTRIBUTIONS COLLECTED AND MY PAYMENTS SENT?

SLAP APP collects funds the last business day of each month.

SLAP APP will send money every thirty days after it collects funds.


Question  

WHAT ABOUT...

If you do not see answers to your questions, please email us at theslapapp@outlook.com

Your questions are important to us and we will answer them as quickly as possible.